How are Committees Like Mothers-in-Law?

They both get a bum rap!

A committee is a group of people who individually can do nothing, but who, as a group, can meet and decide that nothing can be done. Fred Allen

A committee is a group that keeps minutes and loses hours. Milton Berle

Then there’s this rubber stamp I was given, that said, Great idea! Assign a committee to foul it up!

There is an image of nonprofit board committees as the place where ideas go to die a slow and lingering death; where process overcomes inspiration; where group-think strangles innovation.

But if you’re running an organization, it’s really hard to get anything done if you can’t segment off a group of people to work on specific jobs. How do you get people to work on these jobs? You invite them. Nicely.

The problem with committees is that word: commit.

That’s especially true in today’s society. Sometimes I feel so rushed and overwhelmed, that the thought of taking on another commitment sends me screaming in the other direction “NOOOoooooo!!!!! You mean, I have to come to meetings and be obligated for two whole years???

But if someone said to me, Hey, Janet has this great idea; Joe and I are going to help her make it happen. Can you join us? my answer is probably going to at least lead to a query for more information.

Asking someone to join the Finance Committee might be deadly. Asking someone to help figure out the best way to maximize the dollars we have available for our mission¦? Well, that’s intriguing.

Being offered an idea for engaging new supporters and telling them to give the idea to a committee is disheartening. Being asked to explore the idea with others and generate ways to make it work is an invitation.

Committees aren’t inherently bad. It’s how we ask people to serve that creates the deadly atmosphere surrounding them.

Invite people to MAKE THINGS HAPPEN. Let’s change the conversation.

Too many lawyers?

Populating Your Board II: Too Many Lawyers?

Now you have a good idea of what your board should be able to do as a whole: determine Direction, set Policy, provide Oversight, and Fundraise. But what about the specific talents you need?  

What wisdom should they have? What work should they know how to do? If all you have are one kind of constituent represented, how do you know that the policy and direction you set will be acceptable to all the different stakeholders? If they’re all lawyers, how do you know you’re setting good financial or technology policy? 

Filling vacancies on your board is too important to leave to chance. It should be a systematic process engaged in by many minds. Create a committee of your board and have your Executive Director join you; maybe your Director of Development, as well. Together, begin the process by figuring out who has a stake in your organization’s success.

 What this means is, who cares what you do and how you do it, and are these groups important to your organization? For example, your clients are a likely stakeholder group. In a food bank, that may be a food recipient; in a school, that may be the students (or their parents). Other stakeholders are less apparent. In a university based social/religious organization I once served, we decided our constituents were students, alumni, parents, faculty/administration, community members, and clergy. For long-term viability and relevance, we needed people in each decade of life “ 20’s, 30’s, 40’s, 50’s, etc. So we determined that as much as possible, individuals from each of these groups should be represented in our board mix. Having this mix allowed each set of stakeholders to feel that they had a say in our policy and direction, and that their point of view was being heard.

 But again, if all of those stakeholders are lawyers, how do you know you’re setting good financial, human resources or technology policy? That’s when the committee and ED take a good, hard look at all the different kinds of decisions the board and executive have to make, and determine what kind of expertise you need to have on the board to make those decisions and provide oversight for their execution?

Do you have to make IT decisions? It would help to have an IT person on board. Do you have to make fiscal policy? A CPA will help. Do you have personnel decisions to make? Look for Human Resources expertise. And despite my kidding around, yes, you should have a lawyer on the board. Then look at your board and see where there are holes.

Here’s an easy way to start; open up an Excel spreadsheet and make a grid. Down the left hand column, list all the expertise you’d like to have on your board, and all the different stakeholder groups you can think of.  Next, across the top of the sheet, in each column, list the name of a board member. Go down each column, and put an ˜X’ in each constituency and each expertise that particular board member can represent. Two-fers are good! A 50 year-old alumna who is a parent and also a marketing expert is a bonus. A 40 year-old community member CPA who conducts IT audits as part of his firm’s consulting practice is a nice plus.

Now, look for the holes. What expertise and constituents are you missing? Using this rough grid, you’ve made a start on figuring out the kinds of people you should seek out to join your board.

Will remaking your board happen in a single election cycle? Of course not. But by being systematic about the process, your ED and each member of the board can keep an eye out for likely prospects and your nominating committee will have good direction. When nominating time comes, your committee will have a way to think about whether an individual who is passionate about your cause can also bring something fresh to the board.

Of course, there are still some things that remain to be considered. How do you reach beyond the usual suspects? How do you go beyond the old girls’ network to find truly new people to consider? Stay tuned¦that’s another post!  

Populating your Board of Directors I

 What should your board members be able to do?

A lot of nonprofit organizations don’t appear to systematically consider who should be on their boards and how to go about getting them. Since entire workshops are conducted on this topic, I started to write an overview. It still turned into a longer post than I anticipated, so here’s Part I. What should your prospective board members be able to do?  More in subsequent posts!

How do you populate your board of directors? There’s always the old girls’ (or old boys’) network. That’s worked in the past, or at least you were comfortable with the people you brought on. It’s hard to argue with past success.

But I’m going to argue anyway.  

Classic wisdom says that seeking new board members is a case of looking for the 3 Ts: Time, Talent and Treasure, or the 3Ws: Work, Wisdom and Wealth. Each board member should have at least 2 of the 3, and the board mix should have all three well represented. It is true, many boards do a good job of looking for those three characteristics as they seek new directors among their friends.

However, to really have an effective board, you need a more systematic approach. Fundamentally, you need to find people who understand and care about the mission. But beyond that, they also need to understand and fulfill the major roles of a nonprofit board of directors: Direction, Policy, Oversight and Fundraising.

In terms of Direction, you need forward looking people who can think top level, in order to direct the organization to fulfilling its mission in the future. Sure, there are people who have been with the organization since it began 40 years ago, and having historical perspective is helpful. But understand that the world changes and your organization will also change. That glorious past is prologue¦what was, isn’t necessarily what should be now or in the future. Your prospective directors need the ability to understand where you are now and work together to provide direction for the future.

Setting Policy is the second aspect of board responsibilities. The Executive Director is hired to be the Chief Executive Officer. It is the board that sets the policies that the ED executes. What should be the policy on security, on personnel, on finances, on client care, on community relations? Your prospective directors should include people with a wide variety of experience in all the different areas of operation, in order to set sensible policies for execution, and be in-house resources to the ED for setting guidelines.

Concurrent with setting Policy is Oversight. Once you set Policy and hire the Executive Director, the board must make sure that those policies are being executed properly. Just like commercial corporations such as Enron, Bank of America, and others of their ilk, the boards of directors of nonprofits organizations are enjoined to oversee their operations, and make sure that their policies are properly enforced. There is a reason nonprofit boards need Directors & Officers insurance “ the Directors and Officers are ultimately responsible for the operations of the nonprofit. As with setting Policy, prospective directors should include people with experience in all the different areas of operation, so they can provide proper Oversight of each area.

Now we come to Fundraising. Raising funds is paramount to a nonprofit organization. In fact, when you ask some people what the role of a nonprofit board is, many will say, Fundraising, and stop there. No matter how much good will your directors have towards your mission, unless you have the dollars available to execute that mission, you will fold. While prospective directors may have deep pockets themselves, they cannot and should not be asked to carry the entire burden on their backs.  This means that as you seek new directors, you must find those who understand their roles as chief cheerleaders and fundraisers for your mission.

Contemplating your current board of directors, consider whether each member understands each of these roles, and consciously accepts them. Whether you need to replace directors or fill vacancies, the next step is finding new directors who can fulfill these roles. Broadening your search to get the best possible talent pool means thinking strategically. How do you determine which skills you need on your board? How do you find the people who have these skills? How do you entice them to make your organization a priority?  That’s  fodder for another post